Privacy Policy

 

Last updated: 25/08/2025

At Sipresso, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our store:

Personal Information

  • Name
  • Email address
  • Billing and shipping addresses
  • Payment information (processed securely by third-party payment providers)
  • Phone number

Non-Personal Information

  • Device information (browser, operating system, IP address)
  • Usage data (pages visited, time spent on site, clicks)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations, updates, and support messages
  • Improve our website, services, and customer experience
  • Provide targeted marketing and promotions (with your consent)
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with trusted third parties for the following purposes:

  • Payment processors (to complete transactions securely)
  • Shipping providers (to deliver your orders)
  • Analytics & marketing tools (Google Analytics, Facebook Ads, etc.)
  • Legal authorities (when required by law)

4. Cookies & Tracking

Our store uses cookies to:

  • Remember your preferences
  • Provide a smooth shopping experience
  • Analyze traffic and improve performance

You can manage or disable cookies in your browser settings, but some features of our site may not function properly without them.

5. Data Security

We use industry-standard security measures (SSL encryption, secure payment gateways) to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights under data protection laws (such as GDPR or CCPA), including:

  • Accessing the personal information we hold about you
  • Requesting corrections or updates
  • Requesting deletion of your data
  • Opting out of marketing communications

To exercise these rights, contact us at support@sipresso.com

7. Third-Party Services

Our store may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 13 (or the minimum age in your country). We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: support@sipresso.com.au